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Our Commitment to Diversity and Inclusion

image shows a smiling woman with colleagues laughing and talking in the background

Certitude aspires to be the best social care employer in London, as recognised by colleagues, families and people we support. Having a strong commitment to diversity and inclusion is an important part of this aim.

The more diverse we are as an organisation, the more insightful and relevant we are to people we support.

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Our Diversity and Inclusion Mission:

To develop a diverse and inclusive Certitude that enables colleagues to do their best work for the people we support so they can lead the lives they want.

  • We work in diverse, multi-cultural communities in London and our workforce already reflects this. We will continue to recruit, retain and develop a diverse, multi-cultural, multi-talented, agile workforce
  • We want a positive work environment in which everyone can influence, share their knowledge and experiences, and feel their perspectives are valued.

What we're doing

We go beyond the legal compliance of the Equalities Act 2010 seeking to add value to the organisation, contributing to colleagues wellbeing and engagement, doing all we can to ensure we are a diverse and inclusive place to work:

  • Our Diversity and Inclusion Steering Group that is responsible for delivering our Diversity and Inclusion Strategy, with the support of our Leadership Team champions.

  • Our Intercultural, Disability and LGBTQ+ colleague networks help shape a fair and inclusive culture within our organisation. As well as offering peer to peer support, members share their lived experience, have their voices heard and help us work towards a more diverse and inclusive Certitude.

  • We provide learning and development to enhance the capacity, knowledge, and confidence of our managers, so they are equipped to support our diverse teams.

  • We have a series of diversity and inclusion at Certitude webinars called “uniquely you” that are part of a library of resources for colleagues
  • We’re working to increase the quality, reach, and impact that diversity events have at Certitude. This includes public events such as London Pride as well as colleague events to celebrate International Women’s Day, Intercultural Diversity Day and Black History Month.

  • We have a consistently low gender pay gap across the organisation.

  • We’re a Disability Confident Employer and a Mindful Employer.
“I choose to work with Certitude because it’s an organisation that promotes diversity and inclusion which is critical to enduring relationships among our staff and the people we support. Being able to build relationships with people of different backgrounds and orientations is really enjoyable.”
Support Worker at Certitude

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