Contact our referrals team
For any questions about how to get support not answered below
When requesting support from Certitude, we need to know if:
- you have a support package in place
- you have a direct payment for support, or
- you are funded by another means for support
We will ask for a copy of your most recent care act assessment so that we can establish if we are able to meet your needs, and where applicable we will arrange to meet you carry out a Certitude assessment.
If you are unsure or have questions please contact: firstname.lastname@example.org.
Information for Social Workers
If you are a social worker and want to find out how we could support someone you are working with, please contact us and we will be happy to have a chat and advise of any next steps. Contact: email@example.com.
Supported living is supporting people to live in their own house either on their own or with others. It is more flexible and allows people to keep their support arrangements and billing separate from their living or rental agreements.
We currently have supported living accommodation for learning disability support in: Bexley, Camden, Ealing, Hammersmith & Fulham, Harrow, Hillingdon, Hounslow, Islington, Kensington & Chelsea, Lambeth, Richmond and Westminster.
We currently have supported living accommodation for mental health support in: Ealing, Harrow, Lambeth and Southwark.
Registered care is a type of support that includes accommodation and care support together. It means that you pay for the support as a package.
We currently have registered care accommodation for learning disability support in: Ealing, Hammersmith & Fulham, Kensington & Chelsea, Lambeth, Richmond and Westminster.
We currently have registered care accommodation for mental health support in: Ealing, Harrow, and Southwark.
Respite for people with learning disabilities
Respite could be 24/7 support, a short break holiday cover or short-term evenings only support.
Please contact your local authority to find out what respite support is available to you. All our respite placements are borough specific and arranged by social workers directly with our respite homes. We currently provide respite support in Ealing, Hounslow and Wandsworth.
Shared Lives is a quality alternative to registered care settings where people live as part of a family. People are ‘matched’ with carers by finding out their interests, skills and what makes them tick. We currently provide Shared Lives support across London.
If you still have questions about how to access our support you can email us: firstname.lastname@example.org.
If you want to know more about different types of support and how to plan for them, the following guides might also help:
The majority of support we provide is known as supported living, which focuses on supporting people to live in their own house either on their own or with others.
For some people, due to the complexity of the support they need, we provide registered care home support.