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Who We Are

Leadership Team

The day-to-day operations of the Certitude group are managed by the Leadership Team who are accountable to the Board of Trustees.

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Aisling Duffy

Chief Executive

Aisling’s career began as a support worker, supporting people with profound and multiple learning disabilities. She first established a group where people with learning disabilities co-produced and informed how an organisation works in the early 1990s, setting her leadership style as a CEO.

At Certitude, Aisling continues to champion initiatives that enable people with learning disabilities, autism and mental health support needs to have choice and control over their lives supported by talented, engaged and valued team members.

Aisling is an experienced strategic director and has served as a Trustee on charity boards over the past 10 years and is currently on the board of Shared Lives Plus. In 2022, Aisling was awarded the Lifetime Achievement Award at the National Learning Disability and Autism Awards.

Aisling is a keen walker, loves reading and is an enthusiastic baker!

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Nicholas Campbell-Watts

Director of Strategy and Transformation

Nicholas joined the organisation in December 2004, with a background in the not-for-profit and statutory sector, developing and providing services for people with complex health and social care support needs, and working with marginalised communities facing discrimination and disadvantage.

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Caroline Fraser

Director of People & Organisational Development

Caroline has over 25 years’ experience working in senior HR/People & Organisation Development roles in public, not-for-profit and private sectors. She has worked in organisations with a strong reputation for both customer focus and the engagement of their people – including the NHS, Boots the Chemist Group, Laura Ashley, Warwickshire Council, Sport England and Barnardo’s.

Caroline has a passion for working with organisations and engaging and developing colleagues to deliver the organisation’s vision and strategy. She believes that “people make the difference”.

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Christo Gouws

Director of Digital

Christo joined the organisation in January 2022 and he has over 15 years’ experience working in Technology and Transformation focusing on the not-for-profit sector.

Christo is passionate about the positive impact that becoming a Digital First organisation will have on people we support and our colleagues.

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Emma Main

Director of Operations & Improvement

Emma has worked within social care for over 25 years, starting as a support worker with young homeless people and working in a variety of different management roles over the years.

Emma has worked for both large housing associations and charitable trusts.

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Marianne Selby-Boothroyd

Director of Development

Marianne has been supporting people with learning disabilities and mental health support needs since 1993, working her way from being a support worker to becoming a Leadership Team member in 2001.

Marianne has worked in a number of roles and has particular experience in supporting people and families who find it challenging to get the right support. She has experience of person-centred approaches and organisational and staff development.

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Sanjay Shah

Director of Finance & Housing

Sanjay joined the organisation in February 2007 as the Director of Finance. Prior to this he has worked in the not for profit sector and the NHS.

He is a trustee for two small charities providing finance expertise as well as being a co-chair of the VODG Finance Directors network. Sanjay is a Fellow of the Chartered Institute of Certified Accountants and has an MSc in Charity Finance from CASS Business School.